Address: 53 El-Hussein St, Ad Doqi, Dokki, Giza Governorate 12611
1. What types of car spare parts do you sell?
We offer a wide range of car spare parts for various makes and models, including engines, transmissions, brakes, suspension components, electrical parts, and body parts. Whether you need parts for a sedan, SUV, truck, or any other type of vehicle, we have you covered.
2. How can I find the right part for my vehicle?
You can use our search tool to find parts by entering your vehicle’s make, model, and year. Additionally, our website features categories and filters to help you narrow down your search. If you need further assistance, our customer service team is available to help you find the correct part.
3. Are your parts new or used?
We offer both new and high-quality used parts. Each product listing will specify whether the part is new or used. Rest assured, all used parts are thoroughly inspected and tested to ensure they meet our quality standards.
4. Do you offer a warranty on your parts?
Yes, we provide a warranty on most of our parts. The warranty period and terms vary depending on the part. Detailed warranty information is provided on each product page. If you have any questions about a specific warranty, please contact our customer service team.
5. How can I place an order?
You can place an order directly on our website. Simply add the desired parts to your cart and proceed to checkout. You will need to create an account or log in if you already have one. Follow the prompts to enter your shipping and payment information to complete your purchase.
6. What payment methods do you accept?
Right now we are only accept payemnt " Cash on delivery " so you can order any thing and pay it cash, Also as soon as possibale we are working on accept all digital payment methods such as " Credit and Dedit Cards " We will inform all of our customers once it done and be available.
7. How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. Standard shipping typically takes 3-7 business days within the country of Egypt. Expedited shipping options are also available for an additional fee. You will receive a tracking number once your order has shipped.
8. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on the destination. Please check our shipping policy or contact our customer service team for more information on international orders.
9. What is your return policy?
We accept returns within 15 days of the delivery date. The parts must be in their original condition and packaging. Note that certain items may be subject to a restocking fee.
10. How can I contact customer service?
You can reach our customer service team via email at [ yallagt@outlook.com ] by phone at [ 01110120316 ] or through our online contact form. We are here to help you with any questions or concerns you may have.
11. Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases. If you are interested in buying large quantities of a specific part, please contact our sales team at [ yallagt@outlook.com ] or [01110120316 ] for a custom quote.
12. Can I track my order?
Yes, once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier's website.
13. Do you provide installation services?
We do not provide installation services directly. However, we can recommend trusted local mechanics or service centers in your area. Please contact us for more information.
14. What should I do if I receive a damaged or incorrect part?
If you receive a damaged or incorrect part, please contact our customer service team immediately. We will work with you to resolve the issue by providing a replacement or issuing a refund as necessary.
15. How can I stay updated on new products and promotions?
You can stay updated by subscribing to our newsletter. Simply enter your email address in the subscription box on our website to receive updates on new products, special offers, and promotions.
We are open for any suggestion or just to have a chat
Phone: 01110120316
Email: yallagt@outlook.com
Help Center yallagt.com